Tutorial videos help your customers understand how to actually use your products. They can be training videos, onboarding videos, or videos that help with troubleshooting common issues – we’ve even had clients come to us for entire video instruction manuals to teach their clients how to set up and use a product.
Tutorials can reduce customer support requests and make people more satisfied with their purchase. There’s another benefit, too: more informed buyers. Many potential customers will watch tutorials before making a purchase and will be happier with the product as a result – they’ll know exactly what they are getting before they buy.
Best For:
- Teaching users how specific functions or features work/li>
- Answering common customer support questions to reduce support costs
- Providing visual reinforcement to written manuals or training materials
Also Consider:
- Software Demo, for a more marketing-oriented video that gives an overview of the product in 60-90 seconds
- App Demo, if your software has a companion mobile app available for iPhone or Android devices
- Product Demo, if you have a physical product
Ask us about discounted packages that bundle tutorial videos with app demos or other video types!