Providing quality, timely customer support is one of the keys to customer satisfaction and retention. For decades, customer support meant a paper instruction manual and a telephone line, and for most companies, things haven’t really changed much from that model. Sure, we now have knowledgebases, support forums, and iMessage chats, but ultimately, most customer support […]
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Videoconferencing Tips for Working from Home
With the massive shift to online meetings, events, and webinars due to the COVID-19 pandemic, it’s important to look and sound your best when you have to appear on camera. There are plenty of articles out there with information about choosing a platform or conferencing system, so instead of rehashing that, we wanted to focus […]
8 Best Affordable or Free Tools for ASO [2020 Update]
[This is an update to our “6 Best Affordable (or Free!) Tools for App Store Optimization” post from 2017. We’ve added two new ASO tools and revisited the others for a fresh look at the options in 2020!] If you want your app to be successful, App Store Optimization (ASO) for your app is at […]
10 of the Best Free Image Sources for App Developers
Have you been Googling “free images” for your app development projects? While this may seem like a good idea, images that come up in “free” Google searches are often protected by copyright and can’t be legally used. To be safe from illegal usage, you really want to make sure you’re getting all of the images […]
Video Marketing Trends for 2020
Today’s internet is a video-first experience: 72% of people prefer video to text when it comes to content consumption. Even on corporate websites, video reigns supreme. According to Forbes, websites with video content hold their visitors’ interest 88% longer, and overall, viewers retain more than 90% of a video’s message. For text, it’s only a […]
5 Things to Consider Before Developing An App for Your Business
Smartphones are ubiquitous these days; almost everyone has one, and almost everyone uses it constantly. This has resulted in an explosion in the popularity of app development, and of businesses wanting to have their own app. In fact, many businesses feel that they need to have an app in order to attract and keep customers. […]
10 of the Best Royalty-Free Music Sources for App Developers [2019 Update]
Music can be a powerful addition to any video. It can drive excitement, provide emotional depth, and even make a video significantly more “fun” feeling. However, music is also a big legal minefield if you don’t know what you’re doing. You need to be sure you are licensing everything properly to avoid consequences that range […]
How to Record Your Android Phone’s Screen
We’ve covered how to record an iPhone screen, but Android users also want to create demo videos, so we’re back with a look at the tools you need for Android screen capture. Android Screen Recording Apps On iPhones, native screen recording is a new addition (and has some major flaws), but Google has allowed Android […]
Video Hosting Options
Once you’ve made the decision to invest in creating original video content, you want to ensure that your investment pays dividends – and the only way to do that is by making sure your videos are seen by the audience for which you created them, be that your current customers and users and/or your potential […]
Want to Create a Mobile App? Starter Resources for the Complete Newbie!
The mobile/cellphone and tablet market is big business these days, along with the apps that add increased functionality and services to these devices. In America alone, nearly 77% of people have a smartphone, and 51% own a tablet of some kind, and estimates are that as many as 6.1 billion people worldwide may own a smartphone […]